Service & Maintenance
Innotec Security take a holistic approach to the integrated security solutions we offer. We understand the investment made by providing ongoing service support and tailored maintenance services, we work with you to ensure a safe and secure environment for your staff and customers, while also ensuring there is adequate protection for your business site in general.
Tailored service & maintenance solutions
To deliver our support service and maintenance solutions for access control, intruder alarms & CCTV systems, Innotec Security has established the following:
- A team of technicians fully trained and certified in the range of products we provide to the market place. Our team is available 24/7 to provide phone, on site support and remote support. We are able to connect remotely to your system to diagnose the fault or problem.
- A Service level Agreement (SLA) that details our service and maintenance packages to give our clients peace of mind in the delivery of our services and the down time of a system not functioning and therefore not providing the security needed.
- Our commitment to providing the highest level of service available at all times.
- Maintaining your security system is critical to ensuring not only the longevity of the system but also maximizing your company's return on investment.
- Our maintenance plans are designed to ensure incidences of breakdown and failures are kept to a minimum, so that when the system is needed, it works.
- Each of our systems, or system integrations is unique, so one standard maintenance service does not fit all clients.
- At Innotec Security we recognise this and our trained staff will attend your site to tailor a maintenance service to suit.
With Innotec Security you can achieve networked security systems to protect your premises. If you would like to find out more about our security solutions, please contact us for more information.
